Terms and Conditions Infinity Custom Landscapes

Our Policies for Service, Communication & Website Use

Terms and Conditions Infinity Custom Landscapes

Our Policies for Service, Communication & Website Use

By using this website or hiring Infinity Custom Landscapes for services, you agree to the following terms and conditions. These terms outline the expectations, responsibilities, and legal protections for both our company and our clients throughout Alexandria KY and surrounding areas. Please review the policies below to understand how we operate and serve our community with transparency and integrity.

Terms and Conditions

Updated: 2025

1. Acceptance of Terms

By accessing this website or scheduling services with Infinity Custom Landscapes, you acknowledge and agree to comply with the terms outlined here. These terms may be updated periodically without prior notice.

2. Service Area and Availability

Infinity Custom Landscapes provides landscaping and hardscaping services within a 30-mile radius of Alexandria, KY, including but not limited to Cold Spring, Fort Thomas, Newport, Highland Heights, and surrounding areas. Service availability is subject to scheduling, weather conditions, and location.

3. Estimates and Quotes

Free estimates are provided based on the scope of work discussed during the initial consultation. All estimates are non-binding until confirmed in writing. Prices may vary based on changes in materials, access, or scope after site assessment.

4. Project Terms and Payment

A signed proposal and/or agreement is required before work begins. A deposit may be required for material procurement. Final payment is due upon completion of the project. Late payments may be subject to additional fees.

5. Scheduling and Cancellations

Clients are expected to provide at least 48 hours’ notice for rescheduling or cancellations. Weather delays may impact scheduling, and we will communicate updates promptly.

6. Site Access and Safety

Clients must ensure clear access to the work area. Infinity Custom Landscapes is not responsible for delays caused by locked gates, pets, or obstructions. Safety of our team and your property is our priority.

7. Use of Photos and Media

By agreeing to services, you grant permission to Infinity Custom Landscapes to capture and use photos or videos of your completed project for marketing purposes, unless otherwise requested in writing.

8. Website Content and Use

All content on this website, including images, logos, and text, is the property of Infinity Custom Landscapes and may not be used, copied, or distributed without prior written consent.

9. Limitation of Liability

Infinity Custom Landscapes shall not be held liable for indirect, incidental, or consequential damages resulting from the use of our services or this website. Our liability is limited to the cost of the services rendered.

10. Contact Information

If you have any questions about these terms, please contact us:

Infinity Custom Landscapes, LLC

Alexandria, KY 41001

Email: [email protected]

Call: (859) 308-9261

Frequently Asked Questions

What landscaping services does Infinity Custom Landscapes offer?

Infinity Custom Landscapes offers a full range of custom landscaping and hardscaping services tailored to transform your outdoor space.

Our core services include:

✅ Retaining Walls

✅ Paver Patios

✅ Custom Stone Firepits

✅ Custom Stone Steps

✅ Landscape Design & Installation

✅ Landscape Makeovers

✅ Mulching

✅ Raised Garden Beds

✅ SOD Installation

✅ Yard Regrading

✅ Lawn Care & Grass Cutting

✅ Bush Trimming

✅ Pressure Washing

Whether you’re looking for a complete outdoor renovation or routine yard maintenance, our experienced team in Alexandria, KY delivers professional results with unmatched attention to detail.

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What cities and counties does Infinity Custom Landscapes serve?

We are proud to serve residential and commercial property owners throughout Campbell County, KY and surrounding areas. We are based in Alexandria, Kentucky, our landscaping and hardscaping services extend to the following cities and communities:

📍 Fort Thomas

📍 Cold Spring

📍 Newport

📍 Highland Heights

📍 Independence

📍 Covington

📍 Burlington

📍 Hebron

📍 Taylor Mill

📍 Wilder

And many more across Northern Kentucky.

We provide top-tier service to all locations within a 30-mile radius of Alexandria, ensuring consistent quality and quick response times for your outdoor projects.

What should I include in a backyard landscaping plan?

A complete backyard landscaping plan should reflect both functionality and beauty. Common features include custom paver patios, stone firepits, retaining walls for sloped yards, raised garden beds, sod installation, and well-placed mulching. At Infinity Custom Landscapes, we help homeowners in Alexandria, Fort Thomas, Cold Spring, and nearby areas design outdoor spaces that fit their lifestyle and layout. Whether you're looking for an entertainment space, low-maintenance landscaping, or drainage solutions, our expert team creates detailed, customized plans that bring your outdoor vision to life.

How do I fix standing water or drainage issues in my yard?

Standing water is a sign of poor grading or inadequate drainage. Our team at Infinity Custom Landscapes solves this by regrading your yard, installing proper slopes, and building functional retaining walls. For homeowners in Alexandria, KY and throughout Campbell County, yard drainage issues are common due to seasonal rain. We specialize in landscape grading, soil correction, and erosion control to protect your property and restore lawn health.

What’s the difference between seeding and sod for a new lawn?

Seeding takes longer to establish and requires more maintenance early on, while sod offers instant results with a uniform look. At Infinity Custom Landscapes, we install fresh-cut sod for homes in Alexandria, Fort Thomas, Cold Spring, and surrounding areas to give you an instantly green, lush lawn. Sod is ideal for homeowners looking for quick results and fewer weeds, especially when combined with proper soil preparation and regrading.

What are the best landscaping ideas for sloped yards?

Sloped yards can be challenging, but they also present great design opportunities. We recommend block or stone retaining walls, terraced garden beds, and custom stone steps to manage elevation changes. At Infinity Custom Landscapes, we create functional and attractive landscapes for sloped properties in Fort Thomas, Cold Spring, Alexandria, and surrounding Northern Kentucky towns.

How do I make my yard easier to maintain?

Low-maintenance landscaping includes mulched beds, native plants, hardscapes like patios and walkways, and regular trimming. Infinity Custom Landscapes provides lawn care and landscape design services in Alexandria and throughout Campbell County. We help homeowners reduce weekly upkeep while improving curb appeal through efficient, easy-to-maintain landscape designs.

How do I design an outdoor space for entertaining?

Start with a solid paver patio, add a stone firepit or seating wall, and incorporate lighting for ambiance. Whether you’re planning backyard barbecues or quiet evenings by the fire, Infinity Custom Landscapes helps homeowners in Alexandria, KY and nearby areas design outdoor spaces that are welcoming, stylish, and highly functional.

How often should I mow or trim my lawn and bushes?

In the Alexandria area, weekly mowing during peak growing season and trimming every few weeks is ideal. Our team at Infinity Custom Landscapes offers consistent lawn maintenance, mulching, and bush trimming to keep properties in Fort Thomas, Independence, and Cold Spring looking clean and healthy all year.

Can landscaping improve my home’s value or curb appeal?

Absolutely. Professionally installed landscaping like clean edging, vibrant sod, paver patios, and mulched beds enhances curb appeal and can increase property value. Infinity Custom Landscapes helps homeowners in Covington, Alexandria, and nearby cities stand out with custom outdoor upgrades that add both beauty and function.

What should I ask before hiring a landscaper?

Ask if the landscaper is insured, what types of services they offer, how they handle timelines, and if they provide detailed plans. Infinity Custom Landscapes is fully insured and known throughout Campbell County for honest communication, custom designs, and high-quality results.

How do I prepare my yard for a landscaping project?

Clear personal items from the area, walk through your goals, and let us take care of the rest. We provide full service from prep to cleanup, ensuring your project in Alexandria or surrounding cities runs smoothly and finishes on time. Our team keeps you informed every step of the way.

Infinity Custom Landscapes logo – Alexandria KY-based landscaping and hardscaping company serving Campbell County and surrounding Northern Kentucky areas.

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